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Memorial Day Sale: BUY 3+, GET 25% OFF
Free Shipping & Exchanges
00h : 59m : 59s

Free Shipping & Exchanges

2-Year Warranty

00h : 59m : 59s

Exchanges and Returns

We get it. Sometimes, things just don't work out!

Not to worry – we are here to help you find something new. To start your exchange or return, please select from the options below.

Exchange & Return Policy

We accept exchanges and returns on all products with original tags and packaging, both online and in store, within 30 days of delivery. All returns are subject to a return shipping fee of $5.99, which will be deducted from the total refund amount. As a little something extra, we offer 20% bonus store credit with every exchange (valid for US customers only). Please note orders placed through TikTok are not eligible for exchanges.
Final Sale Products
All Last Chance products and engraved jewelry are final sale at the time of purchase, and cannot be exchanged or returned. Additionally, the following products are final sale: Chain Extender, Earring Backs, Earring Back Lifters, Gift Box and Mystery products.
Jewelry Bundles
If you purchased a pre-kitted bundle, you will have the option to return the entire bundle or individual pieces from the bundle. When returning individual pieces, we will issue a proportionate refund back to your original payment method.
If you purchased a gift set, you must return all products in the set to receive a refund.
International Returns
Please allow up to 30 days for our team to process refunds on any international orders.
EU Returns
If your order number begins with an E, please contact our team directly so we may assist with your return.
Need help?
Visit our FAQs page or send us an email.
20% OFF
25% OFF
Memorial Day Sale: BUY 3+, GET 25% OFF
Free Shipping & Exchanges
Sale ends in 00h : 59m : 59s