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Free Shipping & Exchanges

2-Year Warranty

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Exchanges and Returns

We get it. Sometimes, things just don't work out!

Not to worry – we are here to help you find something new. To start your exchange or return, please select from the options below.

Exchange & Return Policy

We accept exchanges and returns on all products with original tags and packaging within 30 days of delivery. All returns are subject to a return shipping fee of $5.99, which will be deducted from the total refund amount. As a little something extra, we offer 20% bonus store credit with every exchange (valid for US customers only).
Final Sale Products
All Last Chance products and engraved jewelry are final sale at the time of purchase, and cannot be exchanged or returned. Additionally, the following products are final sale: Chain Extender, Earring Backs, Earring Back Lifters, Gift Box and Mystery products.
Jewelry Bundles
Pre-kitted bundles and BYOB purchases must be returned in full. Please note if you purchased a bundle, you must return all the products in the bundle to receive a refund.
International Returns
Please allow up to 30 days for our team to process refunds on any international orders.
EU Returns
If your order number begins with an E, please contact our team directly so we may assist with your return.
Need help?
Visit our FAQs page or send us an email.
20% OFF
25% OFF
BUY 2 GET 20% OFF, BUY 3+ GET 25% OFF
Free Shipping & Exchanges
Offer ends in 00h : 59m : 59s